About the Position:
Fort McMurray Smiles is looking for an experienced, confident, and results-driven Dental Operations Manager to lead the daily operations of our busy dental practices.
We are seeking a mature, professional leader with a strong dental background who can take ownership of operations, motivate employees, maintain accountability, and drive practice performance.
This is a hands-on leadership position, ideal for someone who enjoys being involved in daily clinic activities, solving problems, and building a high-performing team.
Key Responsibilities:
- Oversee daily clinic operations, ensuring efficiency and exceptional patient care.
- Lead, coach, and hold administrative and clinical team members accountable.
- Manage staffing, scheduling, employee performance, and operational workflows.
- Monitor production, collections, treatment acceptance, and key performance indicators.
- Improve scheduling efficiency, patient retention, and practice profitability.
- Address patient and employee concerns professionally and effectively.
- Work closely with senior leadership to implement operational improvements and achieve practice goals.
Qualifications:
- Minimum 3 years of dental industry experience required.
- Previous dental office management or supervisory experience strongly preferred.
- Strong understanding of dental practice operations, scheduling, insurance, billing, and treatment coordination.
- Proven leadership, organizational, and problem-solving abilities.
- Comfortable managing performance expectations and having difficult conversations when necessary.
- Experience with ClearDent or similar dental software is an asset.
- Ability to work independently, take initiative, and follow through.
What We're Looking For:
We want a leader who is confident, approachable, organized, and accountable. Someone who leads by example, makes sound decisions, and takes pride in running a successful practice.
What We Offer:
- Competitive annual salary of $60,000–$85,000, based on experience.
- Full-time, permanent employment.
- Opportunities for professional growth.
- Support from senior leadership.
- The opportunity to make a meaningful impact on an established dental practice.
Apply Today:
If you have a strong dental background, proven leadership skills, and are ready to take ownership of a busy dental operation, we'd love to hear from you.
Apply with your resume outlining your dental and management experience.